• discovery & design

  • prototype

  • test & refine

  • tool & source

  • automate

  • produce

We welcome you to the Grand Rapids Controls Company LLC, website, including ***[insert all applicable URLs]*** and the other websites that display these Conditions of Use (collectively, the “website”).  The website is operated by Grand Rapids Controls Company LLC, (“Grand Rapids Controls,” “we”, or “us”), located at   825 Northland Drive, Rockford, MI 49341 USA. 

SERVICES

 Through the website, you can obtain information about our services, place orders for products, and receive such other services as we may offer from time to time (collectively the “Services”).  Your access to and use of the website and the Services are subject to the following conditions of use (“Conditions of Use”) and all applicable laws.

YOUR CONSENT

 Please take a few minutes to review these Conditions of Use before using the website.  Your use of the website is conditioned upon your acceptance of and compliance with these Conditions of use, the Online Privacy Policy, and Order Terms and Conditions of Sale (as applicable) and other notices and “click through” agreements that we may establish and post from time to time, all of which are hereby incorporated by reference.  By visiting or browsing our website, or using the Services, you accept, without limitation or qualification, these Conditions of Use.  If you do not agree to these Conditions of Use, you may not access or use the website or the Services.

MODIFICATIONS

 We reserve the right to update or modify these Conditions of Use at any time, without prior notice, by posting any such revised version of these Conditions of Use behind the link marked “Conditions of Use” at the bottom of each page of this website.  Your continued use of the website after we have posted the revised Conditions of Use constitutes your agreement to be bound by the revised Conditions of Use.

OWNERSHIP

Content

 Unless otherwise indicated, the website and Services together with their design, text, content, and other matters related to the website and Services (“Content”) are protected under applicable copyrights, trademarks, and other proprietary (including, but not limited to, intellectual property, trade secrets, common law claims, and the like) laws, and all rights therein are the property of Grand Rapids Controls or third parties who have granted us permission to use their Content.  Except as otherwise provided herein, none of the Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, without our express prior written permission.  We grant you permission to lawfully access and use the website to upload models, display, download, and archive and print, portions of the website on a temporary basis for your individual use, provided you do not modify the materials and that you retain any and all copyright and other proprietary notices contained in the materials.

Trademarks and Service Marks

 All of Grand Rapids Controls logos, product names, page headers, custom graphics, button icons, trademarks, service marks and logos appearing on the website, unless otherwise noted, are service marks, trademarks (whether registered or not) and/or trade dress of Grand Rapids Controls (the “Marks”).  All other trademarks, product names, company names, logos, service marks and/or trade dress mentioned, displayed, cited or otherwise indicated on the website are the property of their respective owners.  You are not authorized to display or use the Marks in any manner without our prior written permission.  The use or misuse of the Marks or other trademarks, product names, company names, logos, service marks and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited. Protected by one or more of the following patents: ***[insert any applicable patent numbers, e.g., 7,496,528; 7,123,986, otherwise strike the sentence “Protected by one or more of the following patents:]***.

PAYMENT AND FEES

 You agree to pay all fees and any other charges incurred by you (including any applicable taxes) for the Services you have requested through the website in accordance with the Order Terms and Conditions of Sale (as applicable).

HYPERLINK DISCLAIMER

 The website may contain links to other websites maintained by Grand Rapids Controls or unrelated third parties.  A link to a third party's website does not mean that we approve, endorse or accept any responsibility for that website, or the use of products and services available through such website.  We do not make any representations, or give any warranties, expressed, implied, or otherwise about third party websites.



DISCLAIMERS

WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS WEBSITE OR ITS CONTENTS, INCLUDING ANY QUOTES, PRODUCTS, OR SERVICES YOU RECEIVE FROM THIS WEBSITE, WHICH ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS.  WE HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO YOUR USE OF THIS WEBSITE INCLUDING ANY PRODUCTS OR SERVICES PROVIDED THROUGH THE SITE.  WE DO NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR EMAIL SENT FROM US WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES).  WE DO NOT PROVIDE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY, OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA.  The information and all other materials on this website are provided for general information purposes only and do not constitute professional advice.  It is your responsibility to evaluate the accuracy and completeness of all information available on the website or any website with which they are linked.

EXCLUSION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GRAND RAPIDS CONTROLS AND ITS PARENT, SUBSIDIARIES, EMPLOYEES, AGENTS, SUPPLIERS, CONTRACTORS, SUCCESSORS AND ASSIGNS, HEREBY EXCLUDES AND DISCLAIMS LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IT IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR THE SERVICES.  YOU ASSUME ALL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY.  THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS.  IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN OUR AGGREGATE LIABILITY (AND ANY OTHER PERSON OR ENTITY WHOSE LIABILITY WOULD OTHERWISE HAVE BEEN LIMITED) FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED WILL NOT EXCEED FIVE DOLLARS ($5.00).

 Some jurisdictions do not allow the exclusion of implied warranties, or certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Conditions of Use may not apply to you.

YOUR OBLIGATIONS

 You represent that you are at least 18 years old.  You agree to provide true, accurate, current and complete information about yourself.

 You agree to use the website in a manner consistent with any and all applicable laws, rules regulations, and these Conditions of Use.  You agree not to upload or transmit through the website any computer viruses, Trojan horses, worms, or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer.

 Your account, including your user name and password, are personal to you and may not be used by anyone else.  You are responsible for maintaining the confidentiality of your user name and password and are fully responsible for all activities that occur under your user name or password by you or by anyone else using your user name and password, whether or not authorized by you.  You will immediately inform us of any apparent breaches of security such as loss, theft or unauthorized disclosure or use of your username or password (contact us at ***[insert the email to use for the customer to contact you, e.g., customerservice@grcontrols.com]***) and until we are so notified you will remain liable for any unauthorized use of your account.

 Any unauthorized modification, tampering or change of any information, or any interference with the availability of or access to this website is strictly prohibited.  Grand Rapids Controls reserves all rights and remedies available to it.  You agree to indemnify, release, and hold us harmless as well as our officers, directors, agents, representatives and employees from any claim, liability, loss, expense or demand, including legal fees, related to your violation of theses Conditions of Use and your access to and use of the website.

MODIFICATION AND DISCONTINUATION

 We reserve the right at any time to modify, edit, delete, suspend or discontinue, temporarily or permanently this website (or any portion thereof) with or without notice.  We will not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this website.


GENERAL

 These Conditions of Use, together with our Online Privacy Policy, the Order Terms and Conditions of Sale (as applicable), and all other click through agreements you may enter into, which are expressly incorporated herein, contain the entire understanding between you and us with respect to use of the website.  Our failure to enforce any provision of these Conditions of Use will not be deemed a waiver of such provision or of the right to enforce such provision nor of the right to enforce such invalidity will not affect the validity of the remaining portions, and the parties will substitute for the invalid provision a provision which most closely approximates the intent and economic effect of the invalid provision.  These Conditions of Use will be governed by and construed under The laws of the State of Michigan in the United States of America, without regard to conflict of law principles.  The CableBuilder™ website is intended to be accessed only by persons in the United States and Canada.  Access to, or use of, this website may be prohibited by law in certain countries or jurisdictions.  You are responsible for compliance with any applicable laws of the country from which you are accessing the website.  You hereby consent and waive all objection to the exclusive jurisdiction of the federal and state courts in the State of Michigan and venue therein to resolve any controversy or claim arising out of or relating to use of the website.  If you have any questions, you may contact us via email at info@grcontrols.com, by phone at 616-884-7100, by fax at 616-884-7200 or by mail at 825 Northland Drive, Rockford, MI 49341.

 These Conditions of Use were last revised on June 10, 2011.

 

Agreement

 This is a contract that forms a legally binding agreement between you and Grand Rapids Controls Company LLC  Its terms are effective upon access of our Site.  We will deem you to have accepted all the provisions of this Agreement without modification the first time you visit the Site.  We require you to expressly acknowledge your agreement when you register as a user or place any order.  If you do not accept the terms of this Agreement, you cannot use the Site or the services provided on it.

 The Site is based on trust.  Your agreement to abide by these terms helps promote that trust among all members of our community.  We recommend that you print a copy of this Agreement for your records.  We reserve the right to amend this Agreement at any time by posting the amended terms on the Site.  The amended terms shall be effective as of the effective date indicated on the Site.  We may also add, delete, or modify some or all of our services at any time.  This Agreement may only be amended by you in writing signed by both parties.  If you have any questions about this Agreement please contact: info@grcontrols.com

 

Use of the Site

 The Site acts as a venue for users to exchange news, information, order products and services, and to otherwise establish an electronic marketplace for our products.  There are different types of users of this site:

 Visitors: Anyone who comes to the site for the first time or who has not registered with us is a “Visitor.”  As a Visitor, you are able to review the site content and general information about us.  Registered Users: As a registered user, you have the privileges as visitors, as well as the capability to access our module to obtain quotations for our products and services, order them, or otherwise acquire details about our products and services.

 

Your License to Use the Site

 Grand Rapids Controls grants you a limited, non-exclusive license to only:

 View and download single copies of pages contained on the Site; Generate orders for products and services; participate in any public forums provided on the Site.  Your exercise of this limited license is subject to and conditioned on the terms and conditions of this Agreement.  This license terminates if you breach any term of this Agreement.  You may not transfer or assign this license to any other party.  GRAND RAPIDS CONTROLS RESERVES THE RIGHT TO REFUSE REGISTRATION TO ANYONE, FOR ANY REASON.
 GRAND RAPIDS CONTROLS is the owner or licensee of all rights in the Site, its content, software, and services.  GRAND RAPIDS CONTROLS is not granting you any right or license to the Site, its content, software, or services besides any right explicitly stated in this Agreement.  Ownership of all rights in those materials shall remain with GRAND RAPIDS CONTROLS or its licensors.

 

Customer Responsibilities and Warranties

 As a customer, you agree that: (1) all information provided in a quotation or other submission by Grand Rapids Controls is accurate and complete and shall accurately represent your ability to accept the products or services as requested; (2) no information you provide on the Site shall be fraudulent or counterfeit; (3) you are 18 years of age or older.

 The customer is responsible for any and all orders placed on the Site.  The shipping information used will be that in the Customer Profile section, unless we are expressly notified otherwise.  All shipments will be Free on Board (FOB) from our manufacturing centers.  All orders will be confirmed by a GRAND RAPIDS CONTROLS project manager, so the customer must make arrangements to accept this confirmation in order for the order to continue.  After an order is placed, an approved Purchase Order must be faxed to the provided fax number at GRAND RAPIDS CONTROLS.  It is accepted that all work is satisfactory and accepted after the final interview with the GRAND RAPIDS CONTROLS manager.


 

Information Posted on the Site

 We do not endorse and are not responsible for any information posted or content contained on the Site.  Except for quotations and profile information, which are maintained as private in accordance with our Privacy Policy, information you post to the Site is public.  You are solely responsible for information which you post on the Site, including but not limited to any posting or listing in any public message area, if any, or through any e-mail feature.  Your information must not: (a) infringe any third party's rights, including but not limited to intellectual property, publicity, or privacy right; (b) be defamatory, trade libelous, threatening or harassing; (c) be obscene, indecent or contain pornography; (d) be false, inaccurate, or misleading; (e) be fraudulent or involve the sales or solicitation of counterfeit or stolen goods; or (f) otherwise create any liability on GRAND RAPIDS CONTROLS’s behalf.  We reserve the right to take any action with respect to information posted on the Site which we deem appropriate in our sole discretion, including but not limited to termination of your rights of use.  However, we do not regularly monitor and cannot, nor do we try to, control the information provided by users or content providers which is made available through our system.  Other people's information may be offensive, harmful, inaccurate, mislabeled or deceptively labeled.  We expect that you will use caution and common sense when using our Site.

 

System Integrity

 You may not use any device, software, or routine, including but not limited to any viruses, Trojan horses, worms, time bombs or cancelbots intended to damage or interfere with the proper working of the Site or to surreptitiously intercept or expropriate any system, data or personal information from the Site.  You may not take any action which imposes an unreasonable or disproportionately large load on our infrastructure, including but not limited to “spam” or other such unsolicited mass emailing techniques.

 

Registration Identification and Passwords

 Your Site registration identification and password are confidential and proprietary and you may not disclose your registration identification or password to or share them with any third parties, or otherwise use registration identification or password for any unauthorized purpose.

 

Links to and from Third-Party Sites

 The Site may contain links to third-party web sites not under the control or operation of GRAND RAPIDS CONTROLS.  GRAND RAPIDS CONTROLS provides links only as a convenience and does not endorse and is not responsible for the contents of any linked site or any site linked to from a linked site.  You agree not to provide any link to or from any page on the Site without the express written permission of GRAND RAPIDS CONTROLS.

 

Third-party Content

 The Site contains, among other things, news and information published by various third party providers.  The Terms and Conditions of the respective third parties are incorporated herein by reference and are part of these Terms & Conditions.

 

Compliance with Laws

 You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site or your purchase of products and services and posting and retrieval of information (including without limitation those governing export control, unfair competition, antitrust, and false advertising).  You responsible for paying all applicable fees and taxes you incur to buy products and services or access our servers.  You acknowledge that GRAND RAPIDS CONTROLS has an express policy of complying with all applicable laws, including but not limited to United States antitrust laws, and that the operation of the Site is not intended to facilitate collusion or other illegal agreements among competitors.  To further that end, you represent and warrant to us that you do not intend to use the Site to violate the antitrust laws and will not knowingly act as a conduit or intermediary for price-fixing or any other anti-competitive activities.


 

Termination

 We may terminate your membership if you breach any term of this Agreement, or if we are unable to verify or authenticate any information you provide to us.  You may terminate your ability to use the Site, your registration identification and password at any time by sending us a notice at info@grcontrols.com.

 

Privacy

 Our Privacy Policy at ***[insert link]*** may be modified by GRAND RAPIDS CONTROLS at its sole discretion from time to time and is incorporated into this Agreement.

 

No Warranty

WE PROVIDE THE SITE AND ITS SERVICES AS IS, WHERE IS, AND AS AVAILABLE.  WE MAKE ABSOLUTELY NO WARRANTY OR CONDITION OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY.  WE SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.  WE ALSO DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO OUR SITE OR SERVICES, AND HEREBY NOTIFY USERS THAT OPERATION OF THE SITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL.  USE THE SITE AT YOUR OWN RISK.

 

Indemnification

 You agree to indemnify GRAND RAPIDS CONTROLS from and against any and all claims and damages of any kind (including attorneys' fees) resulting from your use of the Site, from your breach of any provision of this Agreement or from any actions you take.  We reserve the right to report any wrongdoing by you, if we become aware of it, to the applicable government authorities.

 

Sale of Custom-Manufactured Parts

 The sale of all custom manufactured parts is governed by GRAND RAPIDS CONTROLS’s Standard Terms and Conditions set forth here.

 

Our Privacy Policy

 GRAND RAPIDS CONTROLS understands that security and privacy are essential considerations for users of procurement services.  This privacy statement is intended to both demonstrate our firm commitment to security and privacy and to provide you with an understanding or our practices.  This statement does not, however, govern the terms of our relations or constitute any representation or warranty.  The terms of our relationship are governed by our Terms & Conditions.

 When you use our web site (our “Site”), we may obtain information about you in a variety of ways.  Sometimes, to use features of the Site you must be a registered user.  Also, we may acquire certain information about you if you browse the Site even if you do not provide us with any registration information.

 

Registration Information

 Our Site's registration form will ask you to provide us with certain Registration Information that will allow you have full access to the Site.  We may use the Registration Information to help tailor the Site for your use, including creating customized pages within the Site, and to send you information about the Site, our company, and other services or products we may provide.  We use unique identifiers in the Registration Information you provide us to verify your identity on subsequent Site visits.  Although GRAND RAPIDS CONTROLS will not sell personally identifiable information about its users, it may share Registration Information with third parties.

 

Other Information

 Whether you register to use the Site or just browse as a visitor, we may collect information about you when you visit the Site.  We use you IP address to help diagnose problems with our server, to administer our Site, and to gather broad demographic information.  We may share this information with third parties.

 We also may conduct surveys on or in connection with the Site in which we may ask you to provide personal (e.g., email address) and demographic information (e.g., zip code).  We may use the information collected from such surveys to improve the features, functionality, appearance, and content of the Site.  We will not sell this information, but may share it with third parties on an individual or aggregate basis.  You are not required to participate in any surveys.

 

Public Forums

 The Site may make chat rooms, forums, message boards, or news groups available to its users.  Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution in using them and in disclosing sensitive information.

 

Other Web Sites

 The Site may include links to other web sites.



 

Third party Requests For Information

 We will generally not supply any information concerning our users to unaffiliated third parties.  We will, though, provide access to or make available any information to comply with valid legal process, such as a search warrant, subpoena, or court order, or with any other law; or to process and protect our rights and property.  We may also make user information available or trace IP addresses in special circumstances, such as where physical safety may be at risk.

 

Security

 We have various security measures in place to protect the loss, misuse and alteration of the information used with the Site and under our control.  These measures include firewall protection, password encryption, and restricted server access.

 All confidential commercial information entered on the Site is secured from access by unauthorized parties through multiple levels of password protection, encryption and other internal processes designed to prevent unauthorized parties from coming into contact with sensitive user information.  In communicating with registered users, we support the industry standard SSL mechanism for securing data traffic to and from the Site.

 While we strive to protect our users' information and privacy, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.  You acknowledge that you are aware of security and privacy limitations, including but not limited to: (1) the limitation of security, privacy and authentication measures and features in this system; and (2) that data or information on the Site or Service may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, “impostering,” tampering, breaking passwords, harassment, fraud, electronic trespassing, hacking, nuking, system contamination (including, without limitation, viruses, worms and Trojan horses) causing unauthorized, damaging or harmful access and/or retrieval of information and data on your computer, may be subject to other security or privacy hazards or may not reach its destination or may reach an erroneous address or recipient.

GRAND RAPIDS Controls Company LLC

Online Privacy Policy

 We welcome you to the Grand Rapids Controls Company LLC, Website.  The Website is operated by Grand Rapids Controls Company LLC (“Grand Rapids Controls,” “we”, or “us”), located at 825 Northland Drive, Rockford, MI 48341.

 Grand Rapids Controls takes privacy matters seriously.  Therefore, we are providing this notice explaining our online information practices and the choices you can make about the way your information is collected and used.  By submitting information to us and/or by using our Website, you give your consent that all information that you submit may be processed by Grand Rapids Controls as described below.

 This Privacy Policy was last revised on June 10, 2011.

CHANGES TO THIS PRIVACY POLICY

 We may amend our Privacy policy at any time, without notice to you, by posting such revised Privacy Policy on this page.  Please consult this page regularly so you remain aware of what information we collect, how we use it and under what circumstances we may disclose it.  Any changes will only apply to information collected after the change is posted.


WHAT TYPE OF INFORMATION DOES GRAND RAPIDS CONTROLS COLLECT?

Information You Provide

 At various places on the Website, we may request personally identifiable information (“PII”) such as your name, phone number, email, billing address, credit card number, shipping address and other information.  You may choose to provide PII in order to obtain a quote, request a product or service, or register on the Website.  You can always choose not to provide such information, but unless such information is provided, you may not be able to use a particular feature on the Website.

Information Sent to Us by Your Web Browser

 The Website may automatically track certain automatic anonymous information (“AAI”) from you, such as the URL of the website you visited prior to accessing the Website, what browser you are using, your IP address, or other information.  Such information does not by itself identify you personally.  However, if you have registered or made a purchase on the Website, it may be possible for us to link the information provided by your browser to information that identifies your personally.

Cookies

“Cookies” are small pieces of information that a website will send to and store on your computer's hard drive.  Grand Rapids Controls may use cookies to make our services available or easier for your to use.  We may also store PII in cookies to improve our services and facilitate your sue of the Website.  Acceptance of cookies is not a requirement to browse our Website, however certain features and services may require the use of cookies to work properly.

OUR USE AND DISCLOSURE OF YOUR INFORMATION

 We use information that we collect from you to fulfill orders that you place through the Website, to customize your experience on the Website, to improve our products and services, for marketing, and to develop other features of the Website and as we may disclose from time to time in privacy notices or “click through” agreements relating to certain sections of our Website or special offerings or promotions.

 If you provide us with your email address as part of a transaction or promotion through our Website, or if you opt-in to receive communications from Grand Rapids Controls, we may periodically send you information about products and promotions and invite you to participate in surveys or to provide feedback.  From time to time, we may also send you information on products or services of third parties we believe would be of interest to you.  In addition, we may contact you regarding a quote you have requested or an order you have placed, or to respond to your request for assistance.  If you enter a promotion through our Website, we may ask you for certain PPI such as your name, address and/or email address in order to administer the promotion and send you emails related to the promotion.  Entering such promotions and providing the required PII is solely your choice. 

 Grand Rapids Controls may share your PII: (i) with Grand Rapids Controls’ affiliates or subsidiaries, (ii) if Grand Rapids Controls is required by law to do so in connection with inquiries or investigations into potentially illegal activities, (iii) in the event of a transfer of ownership of Grand Rapids Controls, merger, or other similar transaction, or (iv) as disclosed in any privacy notice of “click through” agreement pertaining to certain sections of the Website or special offerings or promotions.  In addition, we may share your email address with trusted third parties for sharing information with you about products or services we believe may be of interest to you.


LINKS TO THIRD-PARTY WEBSITES

 Our Website may contain links to third-party websites that we do not control.  This Privacy Policy does not apply to personal information collected on third-party website.  We are not responsible or liable for, and do not endorse, the data privacy practices or the content of any third-party website.

SECURITY

 While we endeavor to maintain appropriate measures to protect the security, confidentiality and integrity of your personal information, we cannot guarantee the security of PII transmitted over the Internet and urge users to take every precaution to protect personal information while using the Internet.  Do not send Grand Rapids Controls any confidential or proprietary information other than as necessary to process your quote or register on the Website.

 We have installed encryption software conforming to the Secure Socket layers (SSL) protocol to safeguard all of the commerce related (i.e. credit card and billing address) information you send to us.  It is important for your to protect against unauthorized access to your password and to your computer.  If your password is compromised, notify Customer Service at once info@grcontrols.com or call us at 616-884-7100 between the hours of 8:30 a.m. and 5:00 p.m. Eastern Time.

ACCESSING AND UPDATING YOUR INFORMATION

 You may update your information at any time or request that your information be removed from our lists by sending an email info@grcontrols.com.

GENERAL

 This Privacy Policy forms part of our Grand Rapids Controls Website terms and Conditions of Use and as such will be governed by and construed in accordance with the laws of the State of Michigan without regard to conflicts of law principles.  You hereby consent and waive all objection to jurisdiction of the federal and state courts of the state Michigan.  If you are visiting the Website from a country other than the countries in which our servers are located (currently the United States), the various communications will necessarily result in the transfer of information across international boundaries.  By visiting the Website and communicating electronically with us, you consent to the processing and transfer of your date as set out in this Privacy Policy.  You must be at least 18 years old to have our permission to use the Website.  We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 13 years of age.  If you have any questions, you may contact us via email info@grcontrols.com, by phone at 616-884-7100, by fax at 616-884-7200, or by mail at 825 Northland Drive, Rockford, MI 48341.

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